HEALTHCARE PROFESSIONALS

In This Section

Ask Purdue Medical
Submit an Inquiry
Request a Call
Request an MSL
Schedule a Videoconference
Report an Adverse Event/Product Complaint
Resources

Ask Purdue Medical

Purdue’s Medical Information department is committed to providing balanced and accurate scientific and clinical information on Purdue products to help you make informed healthcare decisions. As a company founded by physicians, Purdue values the opportunity to communicate with healthcare professionals about the clinical information related to our medications.

If you need immediate information about a Purdue product, or would like to speak with a Medical Information healthcare professional:

Call 888-726-7535 and select option 1

To ask a medical question about a Purdue product:

Submit an Inquiry (if you are a healthcare professional in the United States or Puerto Rico)
Request Purdue to call me (if you are a healthcare professional in the United States or Puerto Rico)
Request an MSL (if you are a healthcare professional in the United States or Puerto Rico)
Schedule a Videoconference (if you are a healthcare professional in the United States or Puerto Rico)

To report an adverse event:

Click here to report online or Call 888-726-7535 and select option 2—or read the instructions in Report an Adverse Event/Product Complaint

To report a product quality complaint:

Click here to report online or Call 888-726-7535 and select option 3

Submit an Inquiry

This Medical Information Request Form is intended to be used only by healthcare professionals in the United States and Puerto Rico. Please do not use this form to report an adverse event or a product quality complaint.

If you need immediate information about a Purdue product, call 888-726-7535 and select option 1
To report an adverse event, Click here to report online or call 888-726-7535 and select option 2—or read the instructions in Report an Adverse Event/Product Complaint
To report a product quality complaint, Click here to report online or call 888-726-7535 and select option 3

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Request a Call

This Request a Call form is intended to be used only by healthcare professionals in the United States and Puerto Rico. A Medical Information Professional will contact you in a timely manner or on the date and time specified. Request a Call is available during business hours: Monday to Friday, 9:00 AM to 5:00 PM, Eastern Time.

If you need immediate information about a Purdue product, call 888-726-7535 and select option 1
To report an adverse event, Click here to report online or call 888-726-7535 and select option 2—or read the instructions in Report an Adverse Event/Product Complaint
To report a product quality complaint, Click here to report online or call 888-726-7535 and select option 3

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Request an MSL

This Medical Science Liaison (MSL) form below is intended to be used only by healthcare professionals in the United States and Puerto Rico. An MSL will contact you within 3 business days of the request. For urgent requests, please call Purdue Medical at 888-726-7535, option 1.

If you need immediate information about a Purdue product, call 888-726-7535 and select option 1
To report an adverse event, Click here to report online or call 888-726-7535 and select option 2—or read the instructions in Report an Adverse Event/Product Complaint
To report a product quality complaint, Click here to report online or call 888-726-7535 and select option 3

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Schedule a Videoconference

This form below is intended to be used only by healthcare professionals in the United States and Puerto Rico. A videoconference may be scheduled during business hours: Monday to Friday, 10:00 AM to 4:00 PM, ET. Upon submission of the form, you will receive a videoconference invitation from a Medical Information Professional for the date and time selected.

If you need immediate information about a Purdue product, call 888-726-7535 and select option 1
To report an adverse event, Click here to report online or call 888-726-7535 and select option 2—or read the instructions in Report an Adverse Event/Product Complaint
To report a product quality complaint, Click here to report online or call 888-726-7535 and select option 3

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Report an Adverse Event/Product Complaint

Purdue Pharma routinely collects and analyzes safety information on our products, including reports from healthcare professionals and patients about adverse events and product complaints. We submit safety reports as appropriate to the U.S. Food and Drug Administration (FDA), which reviews these reports and, when necessary, takes steps to alert healthcare professionals of emerging safety concerns.

This process helps to ensure that healthcare professionals have up-to-date information, so you can make informed decisions when prescribing or recommending a Purdue product.

To report an adverse event/reaction to Purdue, Click here to report online or call 888-726-7535 and select option 2
To report an adverse event/reaction directly to FDA’s MedWatch program, call 800-FDA-1088 or
go to www.fda.gov/Safety/MedWatch
To report a product quality complaint, Click here to report online or call 888-726-7535 and select option 3
If you need immediate information about a Purdue product, call 888-726-7535 and select option 1

Resources

Purdue is committed to supporting healthcare professionals on the responsible use of our products as well as helping to ensure that appropriate patients continue to have access to the medication they need.

The links below contain information about appropriate use and prescribing of opioid analgesics as well as information about the risks of opioids, prescription drug abuse, prescription drug monitoring programs, and the Opioid Analgesic Risk Evaluation and Mitigation Strategy (REMS).

The Opioid Analgesic REMS is intended to help healthcare professionals better understand the risks and benefits of selecting and prescribing these medicines and counsel patients on the safe use, serious risks, storage, and disposal of these medicines. Healthcare professionals are strongly encouraged to complete a REMS-compliant continuing education (CE) program that provides updated training on the risks and safe use of opioids.

Please contact Purdue Medical Information if you have questions about these resources:

Call: 888-726-7535 and select option 1

Email: PurdueMedInfo@pharma.com

Website: Submit an inquiry, Request a call, Schedule a videoconference